PowUnity Privacy Statement

PowUnity GmbH (PowUnity) want to give you the best experience possible. We use the information you share with us to make our services and your experience even better. This privacy statement aims to give you a clear view of how we may use your information, our dedication to protect your data and the options you have to control your information and protect your privacy.

INFORMATION WE COLLECT FROM YOU

We use information for various purposes, such as processing your order, inviting you to our events, for sending you relevant marketing messages or to provide you with information on any free prize giveaway promotions (“Prize Giveaways”). Below we have outlined the information we collect, and how we obtain it from you.
INFORMATION YOU GIVE US

When you use our services you may provide us with personal information, such as your post address and payment details when ordering from our web shop and your email-address when signing up for one of our contests or newsletters.
INFORMATION WE GET THROUGH YOUR INTERACTION WITH US

We may also collect information when you interact with our brand, websites and apps and how you use them. This information includes:

  • Websites: We may collect information about the websites that you visit and how you use them. A visit to one of our websites results in data that is sent from your browser to our servers. This information makes it possible to optimise our services and personalise and improve your experience on our websites and apps. This information may include:
    • your IP address
    • the date and time of the visit
    • the referral URL (the site from which the visitor has come)
    • the pages visited on our website
    • information about the device and browser (browser type and version, operating system, etc).
  • Location information: When you use a location-enabled service, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points, Near field communication (NFC) and cell towers. Please also note that you can generally disable sending your location through settings in your device or browser, and we will inform you when we make use of location information.
  • Cookies and other identifiers: We and our partners use various technologies to collect and store information when you visit our websites or use our app, and this may include sending one or more cookies or other identifiers to your device.

HOW WE USE YOUR INFORMATION

In your interaction with us, we use and analyse your information to provide and improve our services, and for the various purposes detailed below:

  • Processing your order: we use information like your name, address and payment details to process and deliver your order, and to notify you of the status of your order. We may also use your information to assess your creditworthiness, for which we may use third parties.
  • Customer service: if you contact our Customer Service (or vice versa), we will use information such as your order information and contact history to process your request and provide you with the best service possible.
  • Other PowUnity services: we may use your information to provide you with the services you have requested from us, such as promotions, events and apps. This may include processing your submission in contests, Prize Giveaways and promotions, using your contact details for events and using information like your location for our mobile apps (such as running apps).
  • Marketing: By ordering our products or services online, we may use your information to create a profile based on the information we hold about you. We create this profile in order to provide you with the best personalised experience, to send you personalised marketing messages and for opinion research purposes. Below you can find a more detailed description of the information we use and how we use it.
    • What kind of information: the way you interact with our brand provides us valuable information about your interests and preferences. Insight in this gives us the opportunity to offer you the best experience possible. To learn about you and your interests, we analyse your overall interactions with our brand using various kinds of information, such as your age, location, your purchase orders with PowUnity and your product reviews, your social media accounts and which websites you use and how you use them. If you have consented thereto, we use that information for sending you personalised commercial messages about PowUnity products, events, Prize Giveaways and promotions. We will also use your aggregated information for creating aggregated reports about how consumers use our products and experience our brand.
    • What kind of channels: when you provide us with contact details such as your email, phone number, or social media account, we ask your permission to use them to send you our personalised marketing communications. If you no longer want to receive messages on a particular channel, such as SMS, we offer you an easy way in our messages to unsubscribe from receiving such messages. You can also request to unsubscribe by contacting our Customer Service.
    • What kind of messages: the messages we will send you will be personalised and they will be tailored to your individual preferences and interests as described above. The direct marketing messages may contain advertisement information about our products and services, events, Prize Giveaways or promotions and news. We may also use the channels for opinion research and to learn about your experience with us.
  • Other purposes: insofar required by law, we will ask for your consent if we wish to use your information for other purposes than those listed in this privacy statement.

YOU ARE IN CONTROL

Fair play and transparency are important to us. We want to be transparent about the information we collect and we aim to offer you clear options to access your information, edit or delete it, or exercise any other rights you might have with respect to your information.
ACCESS AND CORRECTION OF INFORMATION

Insofar you have ordered products or services or registered an account with us, you can access a lot of your information through our websites. Our websites generally present you with the option to add, update or remove information we have about you.

Insofar any information we might have about you is not accessible through our website, you can send us a request for access to this information at no costs through our

CUSTOMER SERVICE

Online at https://powunity.com/contact/ or

by telephone at +436506828438

OPTING OUT AND UNSUBSCRIBING

All our marketing communications contain an easy way to opt out from receiving future messages, such as a link through which you can unsubscribe. You may also opt out for particular channels (for example email or sms) as indicated in the message received in such channel. Some of our (mobile) apps might also send you messages, including push messages. You can disable these messages through the settings in your phone or the app, or choose to delete the app to stop receiving the messages.

If you want to opt out from all of our messages and the use of your information for marketing purposes altogether you may request to using the unsubscribe link contained in the messages you had received or alternatively you could contact our:
Customer service

Online at https://powunity.com/contact/ or

by telephone at +436506828438

SHARING INFORMATION

We treat your data with care and confidentiality and do not share your data with third parties other than as explicitly addressed in this privacy statement or when you expressly agreed to so.
WITH OTHER powunity ENTITIES OR PARTNERS

We may share anonymised and aggregated information about our consumers with other our partners, for example to be used for trend analysis. This data is anonymised and does not relate back to individual consumers.
WITH SERVICE PROVIDERS

We use various companies which process data on our behalf, such as hosting companies, delivery services, payment providers and credit scoring agencies. These companies use your information on our behalf, and are subject to strict rules they need to adhere to in order to process your information. It is strictly forbidden for such companies to use the data in any other way than as per the instructions of PowUnity. When data is stored outside the EEA, for example in the US, we will provide an adequate level of protection for the data transferred.
LEGAL AND LAW ENFORCEMENT

PowUnity does not voluntarily disclose personal information at the request of law enforcement agencies or third parties, and will only disclose data by order of a valid injunction from a court or law enforcement agency.
WITH YOUR CONSENT

We will only further share your information with companies or individuals when we have your valid consent to do so.

SOCIAL NETWORKS

Our website and apps may provide you with social plug-ins from various social networks. If you choose to interact with a social network (for example by registering an account), your activity on our website or via our apps will also be made available to social networks such as Facebook and Twitter.

If you are logged in on one of these social networks during your visit to one of our websites or apps, the social network might add this information to your respective profile on this network. If you are interacting with one of the social plug-ins, this information will be transferred to the social network. In case you do not wish such a data transfer, please log off on your social network before you enter one of our websites or apps.
Please read the privacy policies of those social networks for detailed information about the collection and transfer of personal data, what rights you have and how you can achieve satisfactory privacy settings.

RETARGETING

Our websites and apps use re-targeting technologies. This enables us to show our visitors, who were already interested in our shop and our products, advertisements from us on partner websites. We believe that the display of a personalised, interest-based advertising is more interesting for our customers than advertising that does not have a personal connection.

We also work with other companies who use tracking technologies to serve ads on our behalf across the Internet. These companies may collect information about your visits to our websites or apps and your interaction with our communications, including advertising.

Re-targeting technologies analyse your cookies and display advertisement based on your past surfing behaviour.

SECURITY

We are committed to protect your information and have taken appropriate technical and organisational measures to protect your information against any loss, alteration, access or misuse. We will typically keep your information for a limited time of two years counted from your last interaction with us, unless a longer retention period is required by law or necessary in the course of legal proceedings.

Unless stated otherwise, your information is stored and processed within the European Union.
CONTACT INFORMATION

If you have any questions about our use of your information, how to exercise your rights or about our privacy statement you are welcome to contact us at:
CUSTOMER SERVICE

Online at https://powunity.com/contact/ or

by telephone at +436506828438

If you prefer to contact us by regular mail, please send your request to the following address:

PowUnity GmbH
Feldgasse 9d
6020 Innsbruck
Austria