About the GIANT RideControl App in a nutshell:
- GIANT RideControl is compatible with all GIANT and Liv e-bikes from model year 2019.
- With the e-bike app, you can adjust the motor assistance, navigate, view your battery capacity and remaining range, set training goals, and view data or perform an e-bike check.
- If you are not satisfied with the buggy performance of the Giant app, we recommend the PowUnity app and the BikeTrax GPS tracker. You get highly efficient theft protection and an app for reliable route recording.
For a company like GIANT, own e-bike app is a must. After all, more and more e-bike riders are replacing the conventional e-bike display with their smartphone. This is mainly because modern smartphones are more powerful than any bike computer or comparable device, have a high-quality display and, in combination with the right app, open up a wide range of customisation options.
However, the functions of e-bike apps as well as their performance in practice differ significantly.
In this article, you will get an overview of the market leader’s app. You will find out how to get GIANT RideControl, what you can do with it and what users say about the app’s functionality. We will also introduce you to an alternative that works with any e-bike.
Do you want to learn more about the main differences between e-bike apps? Then have a look at our overview article “How to find the best e-bike app for your needs”.
The manufacturer – a few words about Giant Manufacturing Co. Ltd.
The likelihood that you have never come across a GIANT bike is almost nil. After all, the Taiwanese company “Giant Manufacturing Co. Ltd.” is considered the market leader in the two-wheeler segment. And the selection of GIANT e-bikes is correspondingly wide. Whether high-performance mountain bike, trekking bike or e-bike model for the city, in the brand’s range you will find the right bike for almost every purpose.
The special features of GIANT e-bikes include the SyncDrive motor developed in collaboration with Yamaha and the battery with fire protection housing integrated into the frame. The bikes are also “eye-catchers” thanks to their elegant, slim silhouette. And with company Liv, GIANT has even launched its own e-bike brand aimed specifically at women.
The GIANT RideControl app at a glance
GIANT has had an app with the resonant name RideControl in its range for a few years now. You can get the app for free in Google PlayStore for an Android phone and Apple App Store for an iPhone. After downloading the app on your mobile phone, all you have to do is to register and connect with your bike.
Important note: GIANT RideControl is compatible with all GIANT and Liv e-bikes from model year 2019.
Features of the GIANT app RideControl
Currently, the GIANT RideControl app opens up the following possibilities:
Adjusting the motor settings
With the help of the GIANT RideControl app, you can adjust the motor setting to your needs – depending on your choice between “aggressive performance” or comfortable ride.
The special thing about it: For individual settings, you can choose not only the five usual support modes, but also 11 micro support levels.
What many e-bike apps do not offer is a navigation function. But RideControl is different. GIANT RideControl app lets you to adapt the map view and provides information on battery capacity and remaining range, for example. This prevents you from being negatively surprised by your battery status during your “long and epic adventures”.
Speaking of an empty battery. You can find out how to find a charging station when you need it (ideally close to a bike shop) and what you should bear in mind when charging in our article “Finding an e-bike charging station: keep your e-bike fully functional”. And our other article “E-bike phone charger: keeping your smartphone functional during a bike tour” deals with the possibilities of supplying your smartphone with power.
If you have sporting ambitions associated with e-biking, you can set training goals and let the compatible RideControl EVO display keep you up to date on the calories burned, for example.
Your routes can be recorded, saved and exported to Strava.
Finally, the GIANT RideControl app offers you a diagnostic function. This means that you can check the central components of your e-bike.
Visually, none of this is a revelation. However, the app convinces with its clarity. In addition, the data fields of your “Ride Page” can be individually adapted.
How good is the app for GIANT e-bikes in practice?
The range of functions of GIANT RideControl does not offer any big surprises. But this is also not necessary for a convincing e-bike app. However, the situation is different when it comes to functionality. In this respect, user reviews paint a more disappointing picture.
Despite regular updates, many users complain about connection problems, display errors and crashes. With 2.1 stars on Google and in the App Store, the overall rating is rather poor.
The RideControl app thus joins the ranks of e-bike apps that sound promising in theory but fail in practice due to poor functionality.
There is a little hope, however: because the latest update of the app has just been released. Perhaps it will deliver on the promises made in the advertisements and ensure flawless performance in the future.
Alternative for your e-bike – the PowUnity app
It’s quite possible that GIANT will get to grips with the problems surrounding its app in the future. But what options do you have if you need a reliable e-bike app now and don’t want to take any risks?
Well, there is the PowUnity app. It can be used regardless of manufacturer, whether you ride a bike from GIANT, Haibike or another brand.
But that’s not the only advantage. In combination with the BikeTrax GPS tracker, you get highly efficient theft protection and an app for reliable route recording:
- The GPS tracker is invisibly mounted inside your e-bike motor and sends the current location to the PowUnity app every 10 seconds.
- If someone tries to steal your e-bike, the PowUnity app immediately alerts you on your smartphone.
- If you react too late to prevent the theft, you have an excellent chance of getting the stolen bike back. With our GPS tracker and the PowUnity app, you can track the real-time location of your e-bike throughout Europe (thanks to wide cell phone coverage) and send it directly to the police via the app.
- In addition, the PowUnity app automatically records all your routes, which you can export to Strava or Komoot, for example.
From 2023, the PowUnity app will be upgraded with additional functions. You will then be able to use it as a display, view speed and performance data and even plan maintenance directly via the app.
And to e-bike manufacturers who cooperate with PowUnity, we offer a white label solution of the PowUnity app.
Conclusion on the GIANT RideControl app
So far, no update has solved the dilemma: The GIANT RideControl app is convincing in the preview with a small but coherent range of functions and a clear design. In practice, however, it works more poorly than well. Whether this will change with the latest update remains to be seen.
But if you want to be on the safe side, the combination of the PowUnity app and the GPS tracker BikeTrax is the way to go. You will benefit from highly efficient theft protection, reliable route tracking and soon many other functions. On top of that, it doesn’t matter which e-bike you ride and there is no need to wait for a “miraculous” update.